At Moving Wheels Car Rental, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, website, and booking system. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with our services, we may collect the following types of personal information:

• Personal Identification Information: Name, contact details (phone number, email address), home address, and government-issued identification (e.g., driver’s license, Aadhaar card, passport).
• Payment Information: Credit/debit card details, UPI information, bank account details, or other payment methods.
• Rental Information: Vehicle preference, rental period, travel plans, and any other information relevant to your booking.
• Driver Information: In addition to the renter’s personal details, we may collect information on authorized drivers, including their driving licenses and identification.
• Website Usage Information: Data collected through cookies, web beacons, and similar technologies when you visit our website (e.g., IP address, browser type, browsing patterns).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Booking and Customer Service: To process your reservation, verify your identity, and provide you with rental services.
• Payment Processing: To securely process payments, refunds, and security deposits.
• Communication: To send booking confirmations, rental agreements, service updates, and promotional offers (if you have opted-in to receive marketing communications).
• Legal and Compliance: To comply with legal obligations, including verifying your identity, conducting fraud prevention, and adhering to traffic and insurance laws.
• Website Improvement: To analyze website usage and improve our online services and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, IT service providers, and vehicle insurance companies. These parties are required to protect your information and only use it for the services they provide.
• Legal Obligations: We may disclose your personal information if required to do so by law, to comply with legal proceedings, or in response to requests from government authorities.
• With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Payment Processing: We use secure payment gateways and encryption to protect your financial information.
• Data Storage: Personal data is stored securely on our servers, with limited access granted only to authorized personnel.
• Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you, and if necessary, request corrections or updates.
• Data Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations that may require us to retain specific information.
• Marketing Preferences: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: In certain circumstances, you may request that we provide your personal data in a portable format.

6. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, improve website performance, and deliver targeted content. You can adjust your cookie settings through your browser at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this policy periodically.